NHTSA Complaint #10075190 — 2002 DODGE DURANGO SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS

Complaint Details

ODI Number	10075190
Vehicle	2002 DODGE DURANGO
Component	SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
Date of Incident	June 10, 2004
Date Filed	June 10, 2004
Mileage	14,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

I PURCHASED A NEW DURANGO 2 YEARS AGO, AND AT PRESENT THE SUV HAS SLIGHTLY OVER 14,000 MILES. THE DEALER HAS INFORMED ME THAT THE ROTORS MUST BE TURNED AND NEW BRAKE PADS INSTALLED. THIS TYPE OF WORK AT 14,000 MILES (7,000 MILES PER YEAR) IS UNACCEPTABLE. AT THIS RATE 30,000 MILES WILL REQUIRE NEW PADS AND ROTORS. APPARANTLY, THE BRAKES/ROTORS ARE UNDERSIZED FOR THE SIZE AND WEIGHT OF THE VEHICLE OR THE PADS AND/OR ROTORS ARE DEFECTIVE, BOTH SAFETY ISSUES IN MY OPINION. *AK

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