NHTSA Complaint #10074970 — 1995 MERCEDES BENZ E320

ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD issue reported to NHTSA

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Complaint Details

ODI Number	10074970
Vehicle	1995 MERCEDES BENZ E320
Component	ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
Date of Incident	January 1, 2002
Date Filed	June 8, 2004
Mileage	60,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	WA

Consumer Description

WHEN I HAD MY 60,000 MILE SERVICE I WAS TOLD THE THE WIRING HARNESS WAS DEFECTIVE AND NEEDED TO BE REPLACED TO THE TUNE OF ABOUT 1500.00 DOLLARS. MERCEDES WOULD NOT PAY ANY PART OF THIS REPAIR EVEN THOUGHT THE DEALER INDICATED THAT IT WAS A OBVIOUS DESIGN PROBLEM IN THE WIRING HARNESS OF THE E320 SERIES AND HAD BEEN FIXED IN LATER MODELS. MY PROBLEM WAS THAT THE HARNESS WIRES LEADING TO THE SPARK PLUGS HAS HARDENED AND THE INSULATION HAS FLAKED OFF OF THE WIRES. GOD ONLY KNOWS WHERE THE HARNESS HAS HARDENED ELSEWHERE AND WHAT POTENTIAL PROBLEMS COULD OCCUR WHEN THE VEHICLE IS BEING DRIVEN. I THINK THAT SINCE IT HAS BEEN OMITTED AS A DEFECT AND IS NOW CAUSING SAFETY AND RELIABILITY PROBLEMS THAT THE MANUFACTURE SHOULD STEP UP AND REPAIR THE PROBLEMS. *AK

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