NHTSA Complaint #10074936 — 1999 GMC SUBURBAN

I HAVE A 1999 GMC SUBURBAN THAT IS HAVING A PROBLEM WITH THE POWER STEERING. I HAVE TAKEN IT 3 TIMES TO A REPAIR SHOP TO HAVE IT LOOKED AT BUT WHAT HAPPENS DOES NOT OCCUR EVERY DAY. IT SEEMS THAT THE POWER STEERING "GOES OUT" FOR A FEW SECONDS - USUALLY WHEN GOING AROUND A CURVE, CAUSING THE STEERING WHEEL TO JERK AND THE VEHICLE TO SWERVE. I READ ABOUT A RECALL THAT GMC WAS DOING TO REPLACE A FAULTY BEARING IN THE POWER STEERING THAT WAS CAUSING THIS PROBLEM AND I CONTACTED THEM ABOUT IT. THEY OPENED A FILE FOR ME BUT INFORMED ME THAT MY YEAR VEHICLE WAS NOT INCLUDED IN THE RECALL AND IF ENOUGH PEOPLE COMPLAINED, THEY MIGHT DO A RECALL. OTHERWISE, I WOULD BE RESPONSIBLE FOR THE REPAIRS MYSELF. I HAVE CONTACTED A GMC DEALER AND THIS REPAIR IS VERY COSTLY, ACCORDING TO THEM. I FEEL IF GMC HAS SO MANY OTHER VEHICLES THAT THEY ARE HAVING THIS PROBLEM WITH, AND THEY USED THE SAME PART IN MY VEHICLE, I SHOULD BE ENTITLED TO HAVE IT REPAIRED AT THEIR COST BEFORE IT CAUSES AN ACCIDENT. THEY ARE OBVIOUSLY AWARE OF THE PROBLEM.*AK