NHTSA Complaint #10074754 — 2004 TOYOTA 4 RUNNER

SUSPENSION issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number	10074754
Vehicle	2004 TOYOTA 4 RUNNER
Component	SUSPENSION
Date of Incident	March 12, 2004
Date Filed	June 3, 2004
Mileage	3,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	TX

Consumer Description

I HAVE HAD MULTIPLE FRONT END ALIGNMENT PROBLEMS WITH MY 2004 TOYOTA 4RUNNER SINCE DAY ONE. THE TIRES ARE WEARING ON THE FRONT END ON THE OUTSIDE EDGE EXTREMELY FAST. TOYOTA HAS REPLACED THE TIRES, BUT THE NEW TIRES ARE WEARING VERY QUICKLY ( IT IS BEING DESCRIBED AS FEATHERING). TOYOTA OF RICHARDSON HAS ADMITTED THAT THERE IS A FRONT END PROBLEM, BUT THEY ARE NOT SURE HOW TO REPAIR THE FRONT END. I ONLY HAVE 7500 MILES AND SO FAR AM VERY DISAPPOINTED WITH THE CUSTOMER SERVICE FROM THE DEALERSHIP AND TOYOTA DIRECTLY. THE FRONT END FEELS UNSAFE. *JB

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