NHTSA Complaint #10074708 — 1999 JAGUAR XK8

ENGINE AND ENGINE COOLING:ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	10074708
Vehicle	1999 JAGUAR XK8
Component	ENGINE AND ENGINE COOLING:ENGINE
Date of Incident	May 30, 2004
Date Filed	June 3, 2004
Mileage	20,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

MY LOW (20,000) MILEAGE BUT OUT-OF-WARRANTY CAR UNEXPECTEDLY (NO WARNING WHAT SO EVER) THREW ITS TIMING CHAIN, RESULTING IN DAMAGE TO THE CHAIN AND MORE IMPORTANTLY, TO THE ENGINE. A DAMAGED ENGINE WILL COST MORE THAN $10,000 TO REPLACE. BASED ON WEB RESEARCH, ITS A NOT-UNCOMMON PROBLEM (WITH THE TIMING CHAIN) THAT OTHER OWNERS OF THIS VEHICLE HAVE SUFFERED, REGARDLESS OF SERVICE AND MAINTENANCE, WHICH THE COMPANY REFUSES TO ACKNOWLEDGE AND ADDRESS. THE MANUFACTURER HAS SERVICE ADVISES THAT RECOGNIZE THE PROBLEM BUT STILL THEY REFUSE TO TAKE RESPONSIBILITY BEYOND STANDARD WARRANTY. *JB

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