NHTSA Complaint #10073248 — 2004 TOYOTA 4 RUNNER

1. 2004 TOYOTA 4RUNNER PURCHASED FROM FRED ANDERSON TOYOTA, 9101 GLENWOOD AVENUE, RALEIGH, NC,27622 ON 3/18/2004. ON 3/29, THE SERVICE DEPARTMENT INSTALLED AN ELECTROCHRMIC MIRROR THAT HAD BEEN ORDERED AT THE TIME OF PURCHASE. 2. AFTER THAT I NOTICED THAT THE ENGINE WARNING LIGHTS, THE VSC TRAC AND VSC OFF LIGHT CAME ON IN THE DASH. ALSO NOTICED AN AMMONIA SMELL. 3. I TOOK THE VEHICLE IN 4 TIMES FOR EACH PROBLEM, FOR A TOTAL OF 6 TIMES. THE FIRST TIME 4/15, THE PROBLEM WAS DIAGNOSED AS THE PURGE VALVE AND IT WAS REPLACED. THE SECOND TIME 4/29, THE CHARCOAL CANNISTER WAS DIGANOSED AS THE PROBLEM, BUT THE PART HAD TO BE ORDERED. THE THIRD TIME 5/6, , THE CHARCOAL CANNISTER WAS REPLACED. THE FOURTH TIME, 5/24, IT WAS FOUND THAT THE ELECTROCHROMIC MIRROR WAS INSTALLED INCORRECTLY. THE LIGHTS HAVE SINCE GONE OFF, BUT THE AMMONIA SMELL STILL OCCURS INTERMITTENLTY DURING ACCELERATION. I AM CURRENTLY IN ARBITRATION BECAUSE TOYOTA HAS BEEN LESS THAN WILLING TO COOPERATE WITH ME. I'M ALSO WONDERING WHAT PERMANENT DAMAGE HAS BEEN CAUSED TO THE VEHICLE. ADDITIONALLY I HAVE ALSO NOTICED A VIBRATION IN THE STEERING AND NOTED IT AT THE LAST TWO VISITS TO THE SERVICE DEPARTMENT. *MR