NHTSA Complaint #10072936 — 2002 NISSAN ALTIMA

SERVICE ENGINE LIGHT HAS COME ON SEVEN TIMES. THE ENGINE HAS SHUT OFF FOR NO APPARENT REASON FOUR TIMES. TOTAL THE CAR HAS BEEN IN FOR SERVICE NINE TIMES. TWO RECALLS HAVE BEEN ISSUED ONE FOR THE CRANK POSITION SENSOR (WHICH I WAS NEVER NOTIFIED OF) AND NOW ONE REGARDING GAS TANK ICE CRYSTALS (RECEIVED MY NOTIFICATION 5/20/04). BOTH OF THESE PROBLEMS CAN CAUSE A "CRASH WITHOUT WARNING." I HAVE WORKED WITH THE BBB AUTOLINE, HOWEVER SINCE THE CAR HAS NOT SHUT OFF SINCE THE CRANK POSITION SENSOR WAS REPLACED THE ARBITRATOR BELIEVES THAT THE "MOST SERIOUS PROBLEM" HAS BEEN REMEDIED AND THAT THE CHECK ENGINE LIGHT WHILE "BEING A CHRONIC PROBLEM, DOES NOT SUBSTANTIALLY AFFECT THE USE, SAFETY, OR VALUE OF THE VEHICLE." I HAVE ONLY DRIVEN THE VEHICLE 14,711 MILES IN TWO YEARS BECAUSE I AM AFRAID TO DRIVE IT, THUS USE HAS BEEN AFFECTED. I HAVE ALMOST BEEN IN TWO ACCIDENTS AS A RESULT OF THE VEHICLE'S PROBLEMS, THIS SAFETY HAS BEEN AFFECTED. CARFAX IS SHOWING SIX NEGATIVE REPORTS ON MY VIN NUMBER, (THE SERVICE THAT CAR DEALERS USE TO HELP DETERMINE IF THE VEHICLE HAS HAD PROBLEMS SUCH AS MAJOR ACCIDENTS, LEMON LAW VEHICLE, ETC.), THEREFORE, NO ONE WOULD EVEN BE INTERESTED IN PURCHASING MY VEHICLE, SO VALUE HAS BEEN AFFECTED. EVEN AFTER THE CRANK POSITION SENSOR WAS REPLACED THE CAR'S CHECK ENGINE LIGHT HAS COME ON FOUR MORE TIMES. NISSAN IS UNABLE TO DIAGNOSE/REMEDY THE PROBLEM AND REFUSES TO GIVE ME A REFUND ON THE VEHICLE. I HAVE BEEN IN TWO NEAR ACCIDENTS AS A DIRECT RESULT OF THESE PROBLEMS. I BELIEVE THAT THE PROBLEMS WILL REOCCUR AND I WILL NOT BE SO LUCKY NEXT TIME. I AM PURSING THIS WITH THE STATE OF FLORIDA'S LEMOM LAW ARBITRATION BOARD. THIS VEHICLE IS A DANGER TO MYSELF AND ALL OTHER ON THE ROAD. *AK