NHTSA Complaint #10072848 — 1998 PLYMOUTH VOYAGER STRUCTURE

Complaint Details

ODI Number	10072848
Vehicle	1998 PLYMOUTH VOYAGER
Component	STRUCTURE
Date of Incident	May 18, 2004
Date Filed	May 19, 2004
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

WHILE HAVING SOME WORK DONE ON OUR 1998 PLYMOUTH VOYAGER, THE MECHANIC NOTICED THAT THE AREA AT THE TOP OF THE STRUT AND SPRING CONNECTED UNDER THE HOOD HAS BOTH CORROSION AND PERFERATION. IT COVERS ABOUT ONE-THIRD OF THE STRUT TOWER. I CALLED A DEALER AND WAS TOLD THAT THIS RUST-THROUGH WAS NOT COVERED UNDER THEIR WARRENTY. I WAS ALSO TOLD THAT THIS CONDITION IS POTENTIALLY DANGEROPUS IF THE STRUT AND SPRING RUST COMPLETELY THROUGH. THE REST OF THE BODY IS RUST FREE. I ALSO FOUND THAT IN 2002 A SERVICE BULLETIN 23-044-02 DATED OCTOBER 14, 2002 COVERED THIS PROBLEM. SINCE THIS IS A MAJOR SAFETY AND COST ISSUE FOR MY FAMILY, I WOULD LIKE TO KNOW IF THERE IS ANYTHING I CAN DO TO GET CHRISLER TO FIX THE PROBLEM?*AK

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