NHTSA Complaint #10072589 — 2000 FORD TAURUS ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE

Complaint Details

ODI Number	10072589
Vehicle	2000 FORD TAURUS
Component	ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
Date of Incident	May 11, 2004
Date Filed	May 14, 2004
Mileage	53,126 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	NY

Consumer Description

I WAS DRIVING TO WORK WHEN SUDDENLY THERE WAS A NOISE AND THE SOUND OF GRINDING METAL AND MY CAR WAS A BIT DIFFICULT TO STEER. I PULLED OVER AND CALLED MY HUSBAND AND AAA. WITHIN 45 MINUTES WE HAD HEARD FROM THREE DIFFERENT PEOPLE THAT THIS PROBLEM (FRONT COIL SPRING BREAKAGE) IS NOTORIUS WITH FORD TAURUS'. THEN WHEN I WENT BACK TO WORK AND WAS DISCUSSING THIS, A FELLOW CO WORKER SAID THAT THIS HAPPENED TO HIS 1993 FORD TAURUS AND HE HAD IT REPAIRED BY COLE MUFFLER AND FORD PAID FOR IT UNDER A "SILENT RECALL". THEY HAVE NO ANSWERS FOR ME, JUST IF WE WOULD HAVE BROUGHT IT IN THEY WOULD HAVE GIVEN A DISCOUNT.*AK

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