NHTSA Complaint #10072311 — 2004 CHRYSLER SEBRING POWER TRAIN:AUTOMATIC TRANSMISSION

Complaint Details

ODI Number	10072311
Vehicle	2004 CHRYSLER SEBRING
Component	POWER TRAIN:AUTOMATIC TRANSMISSION
Date of Incident	May 9, 2004
Date Filed	May 9, 2004
Mileage	9,300 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	TX

Consumer Description

ONGOING ISSUE WITH 2004 CHRYSLER SEBRING CONVERTIBLE (LIMITED EDITION) AUTOMATIC TRANSMISSION "CLUNKING WHEN CHANGING GEARS", "NOT ENGAGING GEAR SELECTED" AND TWICE TRANSMISSION SHIFT TO HIGH, THEN LOWER GEAR RESULTING IN VECHICLE SURGING. FIRST TIME THIS HAPPENED IT CAUSED THE CAR TO JERK STRAIGHT FORWARD (WAS IN A CURVE) TOWARD A BRIDGE ABUTMENT. SECOND TIME THE SURGING OCCURED, WAS SLOWING DOWN FOR A RED LIGHT WITH A CAR IN FRONT OF ME. I BARELY MISSED HITTING THE CAR IN FRONT OF ME. DEALER REPLACED TRANSMISSION PUMP, THEN NOTIFIED ME THAT THE SHIFT CABLE WAS BROKEN. IT WAS REPLACED. VEHICLE CONTINUES ALL SYMPTOMS DESCRIBED, INCLUDING NEW PROBLEM WITH CLUNKING WHEN SHIFTED FROM PARK. THIS IS NEW AND WAS IDENTIFIED BY DEALER SERVICE DEPARTMENT ON 5/5/04. DEALER SAYS THEY CAN'T IDENTIFY THE CAUSE SO REPAIRS CANNOT BE MADE. I TOOK THE CAR BACK WITHIN DAYS OF TAKING POSSESSION IN AUGUST 2003 ONLY TO BE TOLD THAT IT WAS NEW AND NEEDED SOME TIME TO BREAK IN.*AK

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