NHTSA Complaint #10071360 — 1989 OLDSMOBILE CUTLASS SUPREME

SUB FRAME BOLTS RUSTED AWAY AND PULLED THE WASHERS AND RUBBER BUSHINGS THEN THE STEERING SHAFT PULLED OUT OF THE STEERING BOX CAUSING NO STEERING. I PHONED GM IN ONTARIO JUST TO ADVISE THEM OF THE PROBLEM AND SEE IF THERE WAS ANY RECALLS. THE LADY I WAS SPEAKING TO GOT REAL DEFENSIVE AND BELLIGERENT AND SAID IF THERE WAS ANY RECALLS SHE WOULD HAVE KNOWN THEN SAID GOODBYE AND HUNG UP. THEN I FOUND OUT ON THE INTERNET BY ACCIDENT A WEB SITE FROM A GOVERNMENT AGENT LISTING THE YEAR AND MODEL OF MY CAR AND THE SAME PROBLEM. THEN ON JULY 05/03 A FRIEND OF OURS TOLD US ABOUT YOUR WEB SITE AND THAT YOUR COMPANY MAY TAKE UP MY CASE BECAUSE MYSELF OR ANY OF MY FAMILY OR FRIENDS COULD HAVE DIED AND MAYBE KILLED OTHER PEOPLE AS WELL. THE PROBLEM COULD HAVE HAPPENED A FEW MINUTES EARLIER WHEN I WAS ON THE HIWAY AT 80 KM/HR. I JUST WANTED GM TO LET OTHER OWNERS KNOW SO THEY COULD GET IT FIXED BEFORE ANYTHING FATAL HAPPENED BUT THEY DID NOT SEEM INTERESTED. THANK YOU VERY MUCH FOR THIS WEB SITE AND FOR LISTENING TO MY SITUATION.