NHTSA Complaint #10071334 — 2001 DODGE RAM UNKNOWN OR OTHER

Complaint Details

ODI Number	10071334
Vehicle	2001 DODGE RAM
Component	UNKNOWN OR OTHER
Date of Incident	February 15, 2003
Date Filed	April 22, 2004
Mileage	48,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	UN

Consumer Description

DEALER COULDN\\'T DIAGNOSE FUEL PUMP PROBLEM. KEPT REPROGRAMMING COMPUTER UNTIL TOTAL ENGINE FAILURE @ 30,000 KM. 10 MONTH FIGHT FOR ENGINE. 6 WEEKS TO REPLACE IN SHOP. ELECTRICAL PROBLEMS STILL EXIST SINCE NEW. TRUCK HAS 77,000 KM NOW. IT IS TOTALLY INCAPABLE OF TOWING RV, WHAT TRUCK WAS BOUGHT FOR. MAX FUEL MILEAGE EMPTY IS 10 MPG, 4 LOADED. EXCESSIVE SMOKE. ALL SYMPTOMS VERIFIED BY OUTSIDE SOURCES, AND DODGE STATES THE PROBLEM IS WITH ME. AM A FORMER DIESEL MECH, AND TRUCKER. DODGE REFUSES OUTSIDE DIAGNOSIS INCLUDING CUMMINS. THIS TRUCK HAS OVER 18 MONTHS OF DOWNTIME. JUST GOT TRUCK FROM DEALER TODAY AGAIN, WAS TOLD 2 WEEKS AGO THAT THIS ENGINE IS TOASTED, THEN ALL OF A SUDDEN DEALER SAYS NOTHING IS WRONG WITH ENGINE. THEY DIDN\\'T EVEN HAVE THE COURTESY TO RETURN PHONE CALLS OR EVEN TO CALL FOR ME TO PICK UP THE TRUCK. DODGE WILL NOT EVEN ACCEPT FUEL LOGS. HAVE SPENT IN EXCESS OF $20,000 OUT OF POCKET TO KEEP THIS BUCKET GOING, FOR THINGS THAT SHOULD HAVE BEEN WARRANTY AND OUTSIDE DIAGNOSIS. AM SETTING UP LAWSUIT NOW, AS I CANNOT USE THIS VEHICLE. IT HAS EVEN FAILED GOV\\'T EMMISION TEST. WHO CARES? THANKS

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