NHTSA Complaint #10071321 — 1997 FORD EXPLORER POWER TRAIN

Complaint Details

ODI Number	10071321
Vehicle	1997 FORD EXPLORER
Component	POWER TRAIN
Date of Incident	August 15, 2003
Date Filed	April 22, 2004
Mileage	112,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	UN

Consumer Description

TRANSFER CASE FAILED WITH NO APPARENT PROBLEMS. WHEN TAKEN APART BY TECH. IT LOOKED PERFECTLY FINE. MUST HAVE COMPLETE REPLACE OF TRANSFER CASE, CAN'T JUST CHANGE PARTS. MSN AUTO-TECS BRINGS UP A NUMBER OF MECHANICS WHO FOUND SAME PROBLEMS. FORD HAS BUILT BETTER AFTER MARKET REPLACEMENT BUT NEVER NOTIFIED ANYONE OF THIS PROBLEM. SOME MECHANICS SAY THAT CUSTOMERS HAVE BROUGHT IN WITH THIS PROBLEM AND THEY HAVE NEVER ENGAGED THEIR 4X4.

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