NHTSA Complaint #10071108 — 1998 CHRYSLER SEBRING

I PURCHASED THIS CAR ON NOV 2, 2003. WHEN I PURCHASED IT, THERE WAS A RATTLING NOISE WHEN YOU GO OVER BUMPS, AND ALSO WHEN THE CAR GOES UP TO 70 YOU COULD HERE A GRINDING LIKE NOISE IN (WHAT I THOUGHT WAS THE ENGINE). THEY TOLD ME TO GO AHEAD AND TAKE THE CAR AND THEY SCHEDULED ME FOR SERVICE THE FOLLOWING FRIDAY. WHEN I BROUGHT THE CAR IN, THEY SAID THEY DIDN'T WORK ON CHRYSLERS AND SENT THE CAR TO TUFFY. WHEN IT WAS TIME TO PICK UP THE CAR, THE GUY TORE UP THE BILL OF SERVICE AND SAID YOU'RE ALL SET, SO I REALLY DON'T KNOW WHAT WAS DONE. WHEN I ASKED FOR A COPY HE SAID HE DIDN'T HAVE IT, BUT COULD IT ORDER IT FOR ME. WHEN I DROVE HOME, THE RATTLING NOISE UNDER THE FRONT LEFT SIDE WAS GONE, BUT WHEN I GOT OFF THE FREEWAY AND TRIED TO MAKE A LEFT TURN, THE CAR PULLED AWAY IN THE OPPOSITE DIRECTION AND DIDN'T WANT TO TURN. I ALMOST RAN INTO A TREE. I CALLED AND TOLD THEM ABOUT IT, SO THEY HAD ME BRING IT IN THAT FOLLOWING MONDAY FOR SERVICE. WHEN I PICKED IT UP AGAIN, THEY SAID THEY HAD TO REPLACE THE BEARINGS, THAT THE BEARINGS WERE BAD. AS I DROVE OFF THE LOT AND ONTO THE FREEWAY, YOU COULD HEAR A GRINDING NOISE UNDER YOUR FEET AS THE WHEELS TURNED AND ALSO ANYTIME YOU TRIED TO APPLY PRESSURE TO THE BRAKES, THE CAR WOULD GRIND LIKE THE THERE WAS SOMETHING GOING ON BETWEEN THE WHEELS, BRAKES AND STEERING. I WAITED 3 DAYS TO MAKE SURE IT WASN'T JUST ME. BUT WHAT APPEARED IN THE BEGINNING TO BE A SLIGHT GRINDING WHEN YOU GET UP TO A CERTAIN SPEED EVOLVED INTO A PROBLEM THAT WAS MUCH WORSE. A PROBLEM THAT YOU COULD HERE MORE CONSISTENTLY, EVERY TIME YOU APPLIED PRESSURE TO THE BRAKES, OR JUST SOMETIMES DRIVING ALONG THE STREETS YOU COULD HEAR THE GRINDING IN THE WHEELS, LIKE SOMETHING HAD RUSTED OR GONE BAD, WHICH CAUSED THE CAR TO DRIVE HARD. IT TOOK A LOT MORE POWER TO ACCELERATE, SO MUCH SO THAT IT FEELS LIKE THE OVERDRIVE DOESN?T WORK (IT TAKES THAT MUCH POWER TO GET THE CAR GOING, AND IT WASN?T THAT WAY BEFORE.