NHTSA Complaint #10071079 — 2001 CHRYSLER CONCORDE

ENGINE AND ENGINE COOLING issue reported to NHTSA

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Complaint Details

ODI Number	10071079
Vehicle	2001 CHRYSLER CONCORDE
Component	ENGINE AND ENGINE COOLING
Date of Incident	September 15, 2003
Date Filed	April 22, 2004
Mileage	42,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MS

Consumer Description

ON 9/30/03, I WAS DRIVING TO WORK ON U.S. HI-WAY 45 IN HEAVY RUSH HOUR TRAFFIC, AND THE 2.7L ENGINE ON MY 2001 CHRYSLER CONCORDE SUDDENLY FAILED. WHEN THE CAR WAS LATER TOWED TO THE LOCAL CHRYSLER DEALER AND THE PROBLE DIANOSED, I WAS INFORMED THE ENGINE WAS COMPLETELY GONE DUE TO SLUDGE BUILD-UP. FURTHER MORE THE SERVICE DEPT. MANAGER SUGGETED THAT IT APPREADED THAT I HAD NOT CHANGED THE OIL DURING THE TWO YEARS I HAD DRIVEN THE CAR. (UNTRUE) THE PROBLEM WAS NOT COVERED BY WARRENTY (EXPIRED BY 6,000 MILES)AND CHRYSLER AND THE DEALERSHIP REFUSED TO COVER ANY OF THE EXTIMATED COST.($6,900 FOR NEW ENGINE OR $4,000 FOR A USED 30-DAY WARRENTY ENGINE).

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