NHTSA Complaint #10070986 — 2003 CADILLAC ESCALADE

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number 10070986
Vehicle 2003 CADILLAC ESCALADE
Component SUSPENSION
Date of Incident
Date Filed
Mileage 100 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

GOING UP A 20% GRADE ON A 90 DEGREE TURN AT LESS THAN 15 MILES AN HOUR, VEHICLE LOOSES ALL CONTROL. IT TAKES 5-10 SECONDS TO RECOVER AND SOMETIMES SLIDES BACK DOWN THE HILL. DEALER HAS ATTEMPTED FOUR REPAIRS WITH TEST DRIVES AFTER EACH REPAIR. DEALER HAS NOTIFIED GM OF SAFETY HAZARD. GM REP. IS AWARE OF OTHER ESCALADES WITH SAME PROBLEM AND REFUSES TO ADMIT IT AS A SAFETY ISSUE. SAYS ENGINEERS ARE WORKING TO RELEASE A NEW SOFTWARE PROGRAM SOON AND NOT TO DRIVE VEHICLE UNLESS DISENGAGING STABILIZATION SYSTEM EVERY TIME VEHICLE IS DRIVEN.

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