NHTSA Complaint #10070848 — 2003 TOYOTA 4 RUNNER

DEAR AUTO SAFETY, I PURCHASED A 2003 TOYOTA 4 RUNNER IN NOVEMBER 2002. THIS VEHICLE OMITS A SULFUR SMELL THAT IS EASILY DETECTABLE AND HORRIBLE TO HAVE TO SMELL WHEN DRIVEN. IT PLAIN STINKS. IT STINKS WITH ALL WINDOWS UP. IT STINKS WORSE WITH THE SIDE WINDOWS OR SUNROOF OPEN. I COMPLAINED TO THE DEALER THE DAY AFTER PURCHASING THE VEHICLE. I HAVE BROUGHT THE 2003 4RUNNER TO THE DEALER NUMEROUS TIMES AND EMAILED COMPLAINTS ABOUT THE SULFUR SMELL TO TOYOTA USA TO ADDRESS THE FACT EMMSSONS WERE ENTERING THE CABIN. I EVEN MET WITH A REGIONAL TECH FROM TOYOTA USA ON TWO OCCASIONS. EACH TIME TOYOTA FAILED TO REMEDY THE PROBLEM OF EMISSIONS ENTERING THE CABIN OF THE 2003 4RUNNER. THE SULFUR SMELL BEING OMITTED INTO THE THE CABIN IS AWEFUL TO BREATH FOR NOT ONLY MYSELF, BUT ANYONE ELSE TRAVELING WITH ME. I HAVE NO IDEA WHAT HEALTH HAZARD THE SULFUR SMELL POSES OR WHAT OTHER EMISSIONS MUST BE ENTERING THE CABIN. I HAVE BEEN COMPLAINING TO TOYOTA FOR ALMOST ONE YEAR ABOUT THIS PROBLEM, AND RECENTLY I LEARNED THE ISSUE OF EMISSIONS ENTERING THE CABINS OF OTHER THE 2003 4RUNNER IS BEING WIDELY REPORTED BY OTHER 2003 TOYOTA 4RUNNER OWNERS. TOYOTA HAS FAILED TO REMEDY THIS DESIGN DEFECT WITH ME, OR ADDRESS THE HEALTH/SAFETY ISSUE OF EMMISSIONS ENTERING THE CABIN WITH ME. THE 2003 TOYOTA 4RUNNER IS DEFECTIVE AND SHOULD BE RECALLED TO EFFECTIVELY CORRECT THE FACT THAT EMISSIONS ARE ENTERING THE CABIN OF THE VEHICLE. IN ADDITION, TOYOTA HAS BEEN FIRM IN THEIR POSITION THAT THE VEHICLE IS OPERATING CORRECTLY, THEY ARE COVERING UP A KNOWN DEFECT AND NEED TO BE HELD ACCOUNTABLE. I WOULD APPRECIATE THE HELP OF AUTO SAFETY IN BRINGING THIS TO THE ATTENTION OF TOYOTA AND TO ANY OTHER AGENCY THAT SHOULD BE INVOLVED IN ORDER FOR TOYOTA TO ACKNOWLEDGE AND ACCEPT THE RESPONSIBILTY TO CORRECT THE KNOWN DEFECT OF EMISSIONS ENTERING THE CABIN OF THE 2003 TOYOTA 4RUNNER. THANK YOU AND BEST REGARDS, BILL VALENTINE.