NHTSA Complaint #10070689 — 1998 FORD WINDSTAR

THE FIRST ITEM LISTED UNDER OTHER WAS FOR A POWER STEERINGN LEAK, WHICH ENDED UP BEING A POWER STEERING RACK THAT NEEDED TO BE REPLACED. MY CAR HAD JUST GONE OUT OF WARRANTY, SO A PORTION WAS PAID FOR BY FORD. I ALSO HAD TO GET A FRONT END ALIGNMENT WHEN THE NEW RACK WAS PUT IN. THE NEXT DAY I DROVE IT AND IT WAS MAKING THE SAME NOISE AS BEFORE. I RETURNED TO THE DEALER WHERE IT WAS DETERMINED THAT THEY ALSO NEED TO REPLACE THE RETURN HOSE FOR THE POWER STEERING. THEY SAID THEY MISSED THAT AND DIDN'T CHARGE ME ANYMORE. MY SERVICE ADVISOR IS AN EXTREMELY NICE AND UNDERSTANDING PERSON. AUGUST 2003 PROBLEMS WITH THE REAR BRAKES AND MASTER CYLINDER. THE CAR IS NOT AT A FORD DEALER. THAT REPAIRIS 615.00. I HAVE MORE PROBLEMS, BUT THESE ARE THE TWO BIG ONES AND THE BRAKES ARE THE CURRENT ISSUE.