NHTSA Complaint #10070582 — 2002 HONDA CIVIC

WHEN I PURCHASED MY CAR 8/02 THE AC WAS BLOWING HOT AIR..THE DEALER SAID THAT WAS NORMAL..I TOLD THEM THAT WAS NOT POSSIBLE-CARS DO NOT BLOW HOT AIR EVERYTIME YOU STOP, TURN A CORNER AND EXCELLERATE. I DEALT WITH IT UNTIL THIS SUMMER 7/03 AND TOOK IT BACK TO DEALER WHO RECHARGED THE SYSTEM. I TOLD THEM I THOPUGHT IT WAS A LEAK IN COMPRESSOR, CRAKC IN BELT OR THERMOSTATS DIDN'T WORK. THEY JUST IGNORED AND SAID ALL WAS FINE. (1) WEEK LATER I AM ONCE AGAIN AT THE DEALER BECAUSE IT IS STILL BLOWING HOT AIR. DEALER SAID THAT THE AC UNIT WAS NOT INSTALLED IN CIVICS AT FACTORY YET THEY WERE INSTALLED LATER AND ARE OBVIOUSLY CHEAPER AND THEY DON'T WORK VERY WELL. I ASKED HIM WHY THEY DON'T TELL PEOPLE THIS. HE STATED THEY DO-WHICH WE THE BUYERS KNOW THAT THEY WOULD NEVER TELL US THAT BECAUSE THEY ARE THERE TO,SELL CARS. I DO NOT KNOW WHAT THEY WILL TELL ME THIS TIME BUT IF IT IS STILL BLOWING HOT AIR ON AND OFF I AM GOING BACK TO THE DEALER AND ASK FOR MY MONEY BACK AND WILL TAKE AN ATTORNEY. THEY SHOULD NOT PUT IN CHEAP ITEMS AND RIP OFF PEOPLE. I LIVE IN AZ WHERE IT IS 116+ DEGREES. I DROVE THE ACCORD AND HAD NO PROBLEM AND THE DELALER STATED THEY HAD A BETTER AC IN THEM FROM FACTORY. I BELIEVE THAT I AM ENTITLED TO A UPGRADE CAR THAT WORKS AT NO ADDITIONAL COST. NO ONE SHOULD HAVE TO SIT AT A TRAFFIC LIGHT AND SWEAT OR TURN THE CORNER AND HAVE HOT AIR BLAST AT THEM. I WAS TOLD ALSO THAT THEY HAVE HAD MANY COMPLAINTS ABOUT THE AC BUT OBVIOUSLY HAVE DONE NOTHING. I TOLD THEM I WAS GOING TO COMPLAIN TO CONSUMER AFFAIRS ETC AND WAS TOLD THAT MIGHT BE A GOOD IDEA. THEY REALLY HAD NO CONCERN. PLEASE HELP!!!! THX