NHTSA Complaint #10070570 — 1995 FORD WINDSTAR

ENGINE AND ENGINE COOLING issue reported to NHTSA

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Complaint Details

ODI Number	10070570
Vehicle	1995 FORD WINDSTAR
Component	ENGINE AND ENGINE COOLING
Date of Incident	July 15, 2003
Date Filed	April 22, 2004
Mileage	72,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

IT IS WELL DOCUMENTED THAT THE 1995 FORD WINDSTAR HEAD GASKET IS DEFECTIVE. WE OWN A 1995 FORD WINDSTAR, AND AT ONLY 72000 MILES THE HEAD GASKET BLEW OFF AND WE NOW HAVE ENGINE DAMAGE. FORD TOLD US THAT THEY WOULD DO NOTHING EVEN THOUGH THERE IS WELL DOCUMENTED EVIDENCE (TSB 94-9)(OOMO9) THAT THE HEAD GASKETS ARE DEFECTIVE ON THE 1995 FORD WINDSTARS. FORD TOLD US THAT BECAUSE WE HAVE OWNED THE VAN 9 YEARS THAT WE DO NOT QUALIFY FOR THE FORD HEAD GASKET REPLACEMENT PROGRAM BECAUSE WE HAVE HAD THE VAN TOO LONG. THIS IS LUDICROUS! ANY HELP YOU CAN OFFER WOULD BE GREATLY APPRECIATED.

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