NHTSA Complaint #10070549 — 1995 FORD CONTOUR

I WAS REAR-ENDED EARLIER THIS YEAR AND TOOK MY CAR IN TO THE DEALERSHIP FOR BUMPER REPLACEMENT. DEALERSHIP DID NOT INFORM ME THAT FORD DISCONTINUED MY BUMPER MODEL, SO THEY REPAIRED IT INSTEAD OF REPLACING IT -- WITHOUT MY PERMISSION! SILVER PLASTIC STRIP THAT RUNS THROUGH CENTER OF BUMPER WAS RE-INSTALLED AS-IS - CRACKED - SINCE BUMPER WAS NOT BEING MADE ANYMORE AND NEW PART WASN'T AVAILABLE. BOTH HORNS WERE REPLACED, IN SPITE OF RARELY BEING USED. RUBBER WINDOW STRIPS LOOSEN, POP UP EASILY. ONE POWER WINDOW IN REAR CAN ONLY GO DOWN ABOUT 6 INCHES, SQUEAKING TERRIBLY AS IT MOVES DOWN; TOO EXPENSIVE TO FIX. OUTER GAS DOOR RELEASE STICKS. BOTH METHODS OF OPENING THE DOOR (FLOOR LEVER AND TRUNK STRAP) STOPPED WORKING THIS YEAR. PAID FOR REPAIR AT DEALERSHIP, BUT BOTH METHODS STOPPED WORKING AGAIN AFTER A FEW DAYS. I NOW HAVE TO OPEN UP MY TRUNK EVERY TIME I GO TO THE GAS STATION, PULL THE RELEASE STRAP AND RAP LIGHTLY ON THE OUTER DOOR IN ORDER FOR IT TO POP OPEN. I AM SCHEDULED FOR A NEW REPAIR IN A FEW DAYS AT THE DEALERSHIP FOR ROUGH IDLE AND STALLING. PROBLEM INVOLVES MASS AIR FLOW SENSOR AND/OR PCM, AND IS DETAILED IN TSB ARTICLE NO. 98-20-7. HAD CONTACTS CLEANED ON RADIATOR TANK AND DRIVER'S DOOR PANEL (BEEPING SIGNAL FOR WHEN DOOR OPENS AND KEY IS LEFT IN IGNITION STOPPED WORKING). HAD COMPLETE TUNE-UP AT DEALERSHIP THIS SUMMER, WITH MILEAGE AT ONLY 40,000. DRIVER'S SIDE SPEAKER WIRE HAS LOOSENED, WITH SOUND DRIFTING IN AND OUT DEPENDING ON BUMPS HIT ON THE ROAD. DRIVER'S DOOR LOCK COLLAPSED INSIDE KEYHOLE. LOCK CYLINDERS ARE ONLY AVAILABLE IN SETS OF FIVE, SO ALL FIVE OF MY LOCK CYLINDERS HAD TO BE REPLACED BY DEALERSHIP. REPLACEMENT CYLINDER ON MY GLOVE COMPARTMENT VIBRATES TOO MUCH WHILE DRIVING. REVERSE LIGHTS STOPPED WORKING. WIRING HAD TO BE REPAIRED. PAINT IS THIN AND SCRATCHES EASILY, EVEN FROM NON-ABRASIVE CONTACT. DRIVER'S WINDOW OPENS ALL THE WAY, SLIDING DOWN AT A QUICK SPEED. VERY INDIFFERENT TREATMENT BY DEALERSHIP.