NHTSA Complaint #10070368 — 2001 HYUNDAI ELANTRA

IT IS BACK AT EARNHARDTS, FOR THE ELEC. SYSTEM AGAIN 4TH TIME. IT STARTED IN 3/02 AND WENT OUT AGAIN LAST FRI. 6/6/03 BUT THEY DON'T CONSIDER IT A PROBLEM. BECAUSE I FILED A LEMON LAW ON THE PREVIOUS ACCENT AND REPLACED IT WITH THE ELANTRA 2001 AND I FILLED OUT A SURVEY SAYING THEY HAD BAD CUSTOMER SERVICE, THE NORMAL USE OF A RENTAL WHILE THEY FIXED IT FOR DAYS WAS NOT GRANTED. I AM SO UPSET I SPENT A DAY OUT IN THE AZ SUN WAITING FOR A TOW OF 205 MILES TO THE NEXT DEALERSHIP AND THEY TELL ME I HAVE A BAD RECORD WITH THEM AND DON'T DESERVE THE COURTESY OF A RENTAL CAR. THIS IS MY SECOND HYNDAI AND I HAVE HAD NOTHING BUT TROUBLE WITH IT AND THE DEALERSHIP. I HAVE SENT LETTERS TO THE ATTORNEY GENERAL, THREE ON MY SIDE, HYNDAI AND EARNHARDTS DEALERSHIP. I WANT OUT OF THIS CAR AND DON'T FEEL SAFE IN IT ANY MORE. I WAS GOING DOWN THE SALT RIVER CANYON (IF YOU ARE NOT FROM AZ PICTURE GOING DOWN THE TWISTING ROAD TO THE GRAND CANYON) WITHOUT ANY POWER STEERING, BRAKES AND TRYING TO KEEP CONTROL OF THE CAR WITH KIDS IN IT. AND THEY TELL ME I SHOULDN'T BE EXCITED! 1 1/2 HRS IN THE SUN WAITING FOR THE TOW, THE NEXT DEALERSHIP 200 MI AWAY, NO RENTAL CARS AUTHORIZED, SO MY HUSBAND HAS TO DRIVE UP AND GET ME (198) MILES FROM MY HOUSE AND GO BACK SO HE COULD BE AT WORK IN 3 HRS. NO SLEEP FOR HIM. THE DATES ARE 3, 4, 6 OF 2002 AND NOW 6/6/03. THE MILEAGE IS 27,694. THE COST IS THEIRS BECAUSE IT HAS THE 100,000 WARRANTY. JUST THE MENTAL AND PHYSICAL ANGUISH AND INCONVIENCE OF ANOTHER CAR THAT WON'T WORK RIGHT NOW.