NHTSA Complaint #10070338 — 2001 HONDA ACCORD STEERING

Complaint Details

ODI Number	10070338
Vehicle	2001 HONDA ACCORD
Component	STEERING
Date of Incident	March 15, 2003
Date Filed	April 22, 2004
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AL

Consumer Description

EXCESSIVE VIBRATION FROM STEERING WHEEL AT STOPS,,,BROUGHT THIS TO THE HONDA DEALER @ 1700 E SAHARA AVE, LAS VEGAS NV.. ON MARCH 25...APRIL 9TH/03 DEALERSHIP REPLACED ENGINE REAR MOUNT 16029 C- CHECK FOR IDLE VIBRATION C-IDLE ADJUSTMENT BULLETIN 03-016 & REAR ENGINE MOUNT MALFUINCTION R-BULLETIN PERFORM IDLE SPEED ADJUSTMENT PRODECURE REPLACEMENT REAR ENGINE MOUNT..WAS NOT PLEASED...COMPLAINED TO CORP...ON MAY 22 MET WITH REGIONAL MANAGER, SERVICE MANAGER AND TOOK THE CAR FOR A RIDE...THE REGIONAL MANAGER ASSURED ME THATS THE WAY HONDA'S RIDE AND ALL IS NORMAL...I HAD ASKED WHY WAS THE SERVICE DONE RE: BULLENTINS...HIS COMMENT WAS...THEY WERE WRONG....I NOW FIND OUT THRU YOUR SITE THAT IT MAY BE SUSPENSION/STEERING...THEY SENT ME ON MY WAY, SAYING I WAS NUTS

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