NHTSA Complaint #10070277 — 2001 BMW X5

I TOOK DELIVERY OF MY NEW X5 4.4, ON AUGUST 28, 2000. THERE WERE LIGHT BROWN SPOTS ON THE ENTIRE VEHICLE. BECAUSE OF THE LATE HOUR IN THE EVENING, I WAS TOLD THAT I COULD BRING THE CAR BACK AT MY CONVENIENCE TO BE CLEANED. I DID THIS AND MANY OF THE SPOTS WERE REMOVED. UNFORTUNATELY THE SPOTS BETWEEN THE PANELS COULD NOT BE REMOVED. I TRIED TO HAVE THE CAR PRIVATELY DETAILED (AS I USUALLY DO) AND THE DETAILER SAID THAT HE COULD NOT GET BETWEEN THE PANELS TO REMOVE ALL OF THE SPOTS. THE ORIGINAL SPOTS WERE GONE ON MOST OF THE CAR, AND NEW SPOTS APPEARED. THIS HAS BEEN A CRONIC PROBLEM. THE SPOTS CAN FOR THE MOST PART BE REMOVED, BUT THEY DO COME BACK AND IF THEY ARE NOT REMOVED THEY GROW LARGER AND IN SOME CASES DARKER. BMW OF NORTH AMERICA HAS SENT THE REGIONAL REP TO LOOK AT MY CAR AND HE (STEVE) DEEMED IT AND EXTERNAL FACTOR. POSSIBLY ROAD TAR. IT WAS DELIVERED TO ME WITH SPOTS, AND THERE WERE SPOTS EVERYWHERE ON THE VEHICLE. MOST ARE REMOVABLE, BUT THEY COME BACK AND GROW. RANGE ROVER HAD A RUST PROBLEM ON THEIR VEHICLES AND THEY COULD NOT FIX THE PROBLEM, THEY REPLACED THE VEHICLE. BMW IS IGNORING THE PROBLEM. PLEASE EMAIL ME IF YOU HAVE A SIMILAR DEFECT ON YOUR BMW ([email protected])