NHTSA Complaint #10070247 — 2003 AUDI A4

THE PROBLEM THAT I HAVE IS WHEN IT RAINS. ALL FOUR DOORS FILL WITH UP WATER. WHEN I OPEN ANY DOOR A QUART OR MORE POURS OUT OF EACH DOOR, DOOR SILLS ARE ALWAYS WET. IN THE WINTER, WATER FREEZES ON THE DOOR SILLS AND CAN'T OPEN DOOR OR HAVE TROUBLE (CAN'T DRIVE THE CAR IF I CAN'T GET IN IT!) TOOK THE CAR TO THE DEALER TO GET IT FIXED. THEY TOLD ME THE CAR IS TO AUDI SPEC.'S AND DID NOTHING! CALLED AUDI CUSTOMER RELATIONS AND THEY ARE DOING NOTHING AND ALSO I HAVE BEEN WAITING FOR A MANAGER TO RETURN MY PHONE CALL FOR A WEEK NOW. I HAVE LEFT SEVERAL MESSAGES, STILL NO RETURN PHONE CALL (GREAT AUDI SEVERCE!). FROM THIS WATER DAMAGE THE MIRRORS ARE NOT RESPONDING TO THEIR HOLD POSITIONS AND I'AM ALSO AFAID FROM ALL THE MOISTER IN THE DOORS THAT THE ELECTRONICS WE START TO CORROSION PROCESS AND WHO PAYS FOR THAT IN THE LONG RUN? I WOULD THINK THE LEAST THEY COULD HAVE REPLACED THE WEATHER STRIPPING AROUND ALL THE DOORS. MY AUDI IS 6 MONTHS OLD WITH 1800 MILES, FOUR DOORS RUSTING AWAY, AND THE DEALERSHIP AND AUDI WANTS TO DO NOTHING ABOUT IT. I EVEN SHOWED THEM THE RUST AT BOTTOM OF DOORS. WHAT HAPPENS WHEN THE ICE BUILDS UP SO MUCH AND CAN'T GET OUT OF THE CAR, IS THIS A SAFTY ISSUE? I'M JUST TIRED OF GETTING MY SHOES AND FEET WET GETTING INTO A $40,000 CAR, THEN HAVE TO GO GET CHANGED, BUT FOR SOME REASON THIS IS OK? I JUST NEVER OWNED A VEHICLE IN WHICH WATER IS ALLOWED TO GET INTO THE CAR'S DOOR BEFORE. I WOULD LIKE TO MEET THE ENGINEER WHO DESIGNED THIS FEATURE!