NHTSA Complaint #10070185 — 1997 FORD TAURUS

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	10070185
Vehicle	1997 FORD TAURUS
Component	UNKNOWN OR OTHER
Date of Incident	March 15, 2003
Date Filed	April 22, 2004
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

BOUGHT 97 TAURUS WITH 53,000 MILES IN 03-2001 AT A DODGE DEALERSHIP, WITH EXTENDED WARRANTY [CHRYSLER 24/24]. TOOK IN FOR OIL LEAK 3,000 MILES AFTER PURCHASE. OIL PAN GASKET REPAIR WORK WAS SAID TO BE DONE. APPROX. 8,000 MILES AFTER THAT, I TOOK CAR IN AGAIN FOR OIL LEAK AND POSSIBLE COOLANT LEAK. AGAIN GASKET REPAIRS WERE SUPPOSSEDLY DONE; NO REPORT OR REPAIR ON SUSPECTED COOLANT LEAK. APPROXIMATELY 9,000 MILES AFTER THAT, CAR BREAKS DOWN ON FWY; WILL NOT CRANK/TURN OVER. HAD CAR TOWED TO SAME DEALERSHIP; REPORTED FINDINGS WERE: NO COOLANT IN RADIATOR, COOLANT IN OIL BASKET, NO COMPRESSION. EXTENDED WARRANTY EXPIRED 2 MONTHS PRIOR TO BREAK DOWN. THEY SAY THE PREVIOUS COMPLAINTS AREN'T RELATED TO PRESENT PROBLEM. I FEEL THE REPAIR WORK EACH TIME I TOOK THE CAR IN FOR SERVICE WAS INCOMPLETE, OVERLOOKED, OR MIS DIAGNOSED.

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