NHTSA Complaint #10070120 — 1996 CHRYSLER TOWN AND COUNTRY

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	10070120
Vehicle	1996 CHRYSLER TOWN AND COUNTRY
Component	POWER TRAIN
Date of Incident	March 15, 2003
Date Filed	April 22, 2004
Mileage	114,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WI

Consumer Description

INTERMITTENT LOSS OF SPEED. TRANSMISSION STUCKS AT LOWER GEAR. VEHICLE RUNS FINE FOR A WHILE AND SUDDENLY JUMPS TO LOWER GEAR, BRINGING THE VAN TO A SUDDEN LOW SPEED. LUCKLY ESCAPED FROM A MAJOR ACCIDENT WHILE OVERTAKING A TRUCK ON HIGHWAY AT THE SPEED OF 70MILES/HR. SHOWED THE VEHICLE TO CHRYSLER DEALER. THEY JUST KEPT THE VAN FOR LONG TIME AND REPLACE A PIECE OF WIRE AND SAID ITS GOOD TO GO. BUT PROBLEM CAME BACK AGAIN AFTER A WEEK. NOW THEY SAY ALL WIRING HAS TO BE REPLACED WHICH COULD COST ME LIKE $1700 TO $1800. I'M THE SECOND OWNER AND I TAKE GOOD CARE OF THIS VAN, CHANGING FLUIDS, FILTERS & STUFF. IF THIS IS ENGINEERING MISTAKE BY CHRYSLER WITH THEIR TRANSMISSON, THEN SHOULDN\\'T THEY TAKE CARE OF THIS ISSUE. I SPOKE TO CHRYSLER CUSTOMER SERVICE AND THEY SAID SINCE THIS VAN IS OUT OF THE WARRANTY THEY ARE NOT RESPONSIBLE. THANKS.

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