NHTSA Complaint #10070091 — 1998 CHRYSLER SEBRING

DON\\\\\\'T KNOW EXACT DATES BUT HAD WINDOW TRIM REPAIRED FOR LEAKING ON LEFT AND RIGHT SIDE WINDOWS AND INTERIOR COVERS UNDER DOOR HANDLES REPLACED FOR PEELING AWAY UNDER ORIG. WARRANTY. CALLED DEALERSHIP W/I 10 MOS. BECAUSE SAME PROBLEMS CAME BACK AND WAS TOLD THAT I WOULD BE RESPONSIBLE FOR ALL COSTS (INCLUDING RENTAL CAR) AND THEN I COULD SUBMIT MY CLAIM TO SEE IF I WOULD EVEN BE REIMBURSED. CAR NOW HAS APPROX. 65,000 MILES AND TOOK IT TO BE DIAGNOSED SINCE I PURCHASED A 75,000/7 YR. EXTENDED WARRANTY. PAID $75 FOR DIAGNOSES AND APPROX. $30 FOR RENTAL CAR AND AM STILL TOLD \\\\\\TOUGH LUCK\\\\\\ ON MY REPAIRS AND THAT I AM RESPONSIBLE EVEN THOUGH THEY HAVE BEEN REPAIRED PREVIOUSLY. OH, AND COME TO FIND OUT IF I HAD BEEN INFORMED CORRECTLY THE FIRST TIME THAT MY REPAIRS WOULD HAVE BEEN COVERED BECAUSE THEY ARE WARRANTIED FOR TWELVE MONTHS!! OF COURSE I RELIED ON AN ANSWER FROM AN EMPLOYEE AT CHRYSLER/JEEP IN SOUTHFIELD, MICHIGAN AND SINCE THEY MISINFORMED ME I AM SOL. I HAVE ALSO GONE \\\\\\'ROUND AND \\\\\\'ROUND WITH CHYSLER CUSTOMER SERVICE AND THEY HAVE BEEN VERY UNHELPFUL.