NHTSA Complaint #10070044 — 2001 TOYOTA HIGHLANDER ENGINE AND ENGINE COOLING

Complaint Details

ODI Number	10070044
Vehicle	2001 TOYOTA HIGHLANDER
Component	ENGINE AND ENGINE COOLING
Date of Incident	February 15, 2003
Date Filed	April 22, 2004
Mileage	18,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	LA

Consumer Description

MY HIGHLANDER HAD SLUDGE IN THE ENGINE. THE ENGINE WAS CLEANED OUT. I WAS TOLD THAT IF I CHANGE MY OIL EVERY 3,000 MILES INSTEAD OF 7,500.00 THAT WOULD NOT HAPPEN. THE TOYOTA MANUEL STATES EVERY 7,500. REMEMBER MY CAR ONLY HAS 18,202 MILES ON IT. IT'S NOT EVEN 2 YR OLD YET. THE SERVICE ADVISOR ASSURED ME THAT IF I CHANGE MY OIL EVERY 3,000 AND NOT EVERY 7,500 LIKE THE MANUAL SAYS THAT IF THIS HAPPEN AGAIN THEY WOULD COVER THE PROBLEM.

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