NHTSA Complaint #10069967 — 2000 FORD FOCUS

UNKNOWN OR OTHER issue reported to NHTSA

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Fire

Complaint Details

ODI Number	10069967
Vehicle	2000 FORD FOCUS
Component	UNKNOWN OR OTHER
Date of Incident	January 15, 2003
Date Filed	April 22, 2004
Mileage	N/A miles
Crash	No
Fire	Yes
Injuries	0
Deaths	0
Vehicle Towed	No
State	TN

Consumer Description

DAUGHTER'S FORD FOCUS STARTED SPEWING SMOKE VIA THE HEATING VENTS. THEN SMOKE CAME OUT FROM UNDER THE HOOD. HOOD WAS OPENED AND SMOKE AND FIRE WAS COMING OUT FROM THE DRIVER'S SIDE BEHIND BATTERY. I CAN SAY THAT FORD NOR THE LOCAL DEALERSHIP HERE IN CLARKSVILLE, TN HAVE DONE A [XXX] THING TO HELP. STATE FARM INSURANCE SENT A SUBROGATION CLAIM TO FORD SEVERAL MONTHS AGO. I HAVE HEARD NOTHING. I BEGGED JENKINS AND WYNN (DEALERSHIP) TO ALLOW US TO TRADE THE CAR BACK IN FOR A DECENT CAR....THEY REFUSED. THEY KNOW WHAT A PIECE OF CRAP THE CAR IS. I ACTUALLY LEFT THE CAR ON THEIR DOORSTEP WITH THE KEY AND TOLD THEM I DID NOT WANT THE CAR...FOR ABOUT 2-3 WEEKS. NO HELP. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

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