NHTSA Complaint #10069929 — 1996 TOYOTA AVALON ENGINE AND ENGINE COOLING

Complaint Details

ODI Number	10069929
Vehicle	1996 TOYOTA AVALON
Component	ENGINE AND ENGINE COOLING
Date of Incident	December 15, 2002
Date Filed	April 22, 2004
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

ENGINE: ENGINE SLUDGE BUILDUP HAS RUINED THE ENGINE DESPITE REASONABLE MAINTENENCE. ENGINE MUST NOW BE REBUILT OR REPLACED. ENGINE HAS BEEN PROBLEMATIC FOR THE LAST YEAR OR TWO. DEALERSHIP HAS INFORMED ME THAT MY ENGINE IS NOT COVERED UNDER THE CURRENT TOYOTA LETTER DUE TO THE FACT THAT IT WAS MANUFACTURED IN MAY OF 1996 AND TOYOTA HAS AN AUGUST OF 1996 MANUFACTUING CUT-OFF DATE. I ALSO OWN A 1998 TOYOTA SIENNA WHICH IS BEGINING TO HAVE SIMILAR PROBLEMS. FROM ALL I HAVE BEEN ABLE TO RESEARCH AT LEAST PART OF THIS PROBLEM IS DUE TO A DESIGN FLAW IN THE HEAD. I HAVE HAD A NUMBER OF CARS IN THE LAST TWN YEARS WHICH I HAVE DRIVEN WELL INTO HIGH MILES WITH THE SAME MAINTENECE ATTENTION AS THIS ONE BUT HAVE NOT HAD THE SLUDGE PROBLEM BEFORE. I WOULD LIKE TOYOTA TO PICK UP AT LEAST A PORTION OF THE REPAIR COST.

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