NHTSA Complaint #10069735 — 2001 OLDSMOBILE ALERO

THE ABOVE PROBLEMS ARE FOR THE SAME THING AT DIFFERENT TIMES. THE ROTORS ON THE CAR HAVE GONE OUT 3 TIMES. THE SECOND TIME THEY WENT OUT I HAD TO ARGUE WITH OLDSMOBILE TO FIX THEM. THEY TRIED TO TELL ME IT WAS MY DRIVING MAKING THEM GO BAD. I DRIVE INTERSTATE TO AND FROM WORK - NO HARD STOPS, NO STOP-N-GO TRAFFIC. NOW THEY HAVE GONE BAD AGAIN AFTER THE 2ND TIME THEY CHANGED THEM - AFTER ONLY 6K MILES. THEY REFUSE TO PAY FOR THEM. WHEN WE CALLED CUSTOMER CARE THEY INFORMED US THAT THEY USED A "NEW TOOL" THE LAST TIME THEY "FIXED" MY ROTORS - WHICH OBVIOUSLY DIDN\\'T HELP. I HAD A CAVALIER FOR 6 YEARS AND NEVER ONCE HAD TO CHANGE THE ROTORS!! THIS IS JUST FACTORY DEFECT THEY THEY SHOULD BE LIABLE FOR.