NHTSA Complaint #10069623 — 1998 TOYOTA CAMRY ENGINE AND ENGINE COOLING

Complaint Details

ODI Number	10069623
Vehicle	1998 TOYOTA CAMRY
Component	ENGINE AND ENGINE COOLING
Date of Incident	June 15, 2003
Date Filed	April 22, 2004
Mileage	98,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

MY CAMRY STARTED ACTING FUNNY. WHILE LEAVING WORK TO TAKE MY CAR TO THE TOYOTA DEALER, THE ENGINE STARTED MAKING NOISES SO I PULLED OVER, SHUT THE CAR OFF AND WAITED FOR THE TOW TRUCK. THIS WAS WEDNESDAY JUNE 25, 2003. ON FRIDAY MORNING, MY HUSBAND WAS NOTIFIED THAT WE NEEDED A NEW ENGINE BECAUSE OF "OIL GELLING" OR "OIL SLUDGING" AND IT WOULD BE $3,500. I TOOK ALL OF THE PAPERWORK WITH A COPY OF THE JUNE 2002 TOYOTA LETTER TO MY DEALER TO SEE IF I WOULD "QUALIFY" FOR THEIR SUPPORT PROGRAM. WHEN I ASKED THE SERVICE TECH WHY THE CARS HAD NOT BEEN RECALLED DUE TO THE EXTENT OF DAMAGE THAT COULD BE CAUSED AND HE TOLD ME IT WAS ONLY A SMALL NUMBER OF CONSUMERS. I HAVE FOUND THAT TO BE UNTRUE. I WOULD EXPECT FOR TOYOTA TO PAY FOR A NEW ENGINE PLUS A COMPORABLE RENTAL CAR UNTIL MY CAR IS FIXED ALONG WITH OFFERING A EXTENDED OR NEW WARRENTY SINE THE SAME PROBLEM SEEMS TO BE REOCCURRING.

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