NHTSA Complaint #10069262 — 1998 FORD WINDSTAR

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	10069262
Vehicle	1998 FORD WINDSTAR
Component	UNKNOWN OR OTHER
Date of Incident	July 15, 2001
Date Filed	April 22, 2004
Mileage	74,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

SOME TYPE OF COMPUTER CHIP FAILED THAT ENABLE THE VEHICLE TO SHIFT GEARS. VEHICLE WAS TAKEN TO DEALERSHIP AND WAS REPAIRED AT NO COST TO ME. WE WERE TOLD BY THE SERVICE ADVISOR THAT A RECALL WAS DONE ON THE PART. HOWEVER I WAS NEVER NOTIFIED, THE AMOUNT OF THE REPAIR WAS UNKNOWN. NOW THE PAINT IS FALLING OFF & RUSTING EVERYWHERE! STARTED TO RUST ON TOP OF THE VAN ROOF THEN PAINT STARTED "CHIPPING" ON THE ROOF SIDE, WAS SMALL AT FIRST THEN ONE DAY WE HAD A LOT OF RAIN AND ALL OF THE SUDDEN AT THE END OF THE DAY I NOTICED A LOT MORE PAINT MISSING. I TAKE EXCELLENT CARE OF MY VEHICLE AND THIS IS NOT USUAL FOR ANY OF MY CARS.

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