NHTSA Complaint #10068834 — 2001 CHEVROLET MONTE CARLO

MY 2001 MONTE CARLO SS DEVELOPED A LEAK BETWEEN THE UPPER PLASTIC INTAKE MANIFOLD AND LOWER ALUMINIUM INTAKE MANIFOLD. I STOPPED AT A DEALER AND ASKED THEM ABOUT IT AND THEY SAID THEY KNEW OF NO PROBLEM BUT WHEN I ASKED THEM HOW MUCH TO REPAIR THEY REPLIED ABOUT $800 WITHOUT LOOKING AT THE CAR. I CONTACTED GM CUSTOMER SERVICE AND THEY TOLD ME TO TAKE THE CAR TO A DEALER FOR AN ESTIMATE, WHICH I DID. THEY THEN TALKED WITH THE DEALER AND CAME TO THE CONCLUSION THAT THERE WAS NOTHING THEY COULD DO FOR ME. IN THE MEANTIME I DID SOME RESEARCH AND FOUND THAT THIS IS A COMMON PROBLEM WITH A TECHNICAL SERVICE BULLETIN OUT ON IT. GM CUSTOMER SERVICE AND THE DEALER SAID THAT SINCE THIS IS NOT A SAFETY ISSUE NOTHING COULD BE DONE BECAUSE THE CAR IS OUT OF WARRANTY AND THAT I SHOULD HAVE PURCHASED THE EXTENDED WARRANTY. SO I WAS STUCK PAYING A GARAGE $880 TO REPLACE BOTH MANIFOLDS AS DIRECTED IN THE TSB AND THE WORRY THAT MY YEAR AND A HALF OLD CAR MY LAUNCH ITS MOTOR AT ANYTIME DUE TO THE CONTAMINATION OF THE OIL WITH ANTIFREEZE FROM THE LEAK.