NHTSA Complaint #10068518 — 2002 NISSAN ALTIMA

SCHEDULED RECALL WORK ON CAR ON FRIDAY, WAS NOTIFIED THAT THERE WAS ACTUALLY THREE RECALLS ON MY CAR (WHICH I HAVE OWNED FOR ABOUT A YEAR, PURCHASED USED) THET NEEDED TO BE DONE AND THAT I NEED MY 30,000 MILE SERVICE DONE. $476 AND LATER THAT AFTERNOON, IGOT MY CAR BACK. I NOTICED THAT THE BRAKED SEEM A LITTLE TIGHT, BUT FIGURED THAT WAS PART OF THE SERVICE. THE NEXT DAY, SATURDAY, WHILE MERGING FROM ONE FREEWAY TO ANOTHER AT ABOUT 65 MILES PER HOUR, CAR SOUNDED LIKE IT CAUGHT A PIECE OF THIN METAL UNDER FRONT RIGHT QUADRANT OF CAR, AFTER ABOUT 15 SECONDS NOISE STOPPED AND NOTHING IN ROAD BEHIND ME. I NOTICE MY BRAKE LIGHT CAME ON. WHEN I TRIED TO CHANGE LANES, I REALIZE I HAD LOST THE POWER STEERING FUNCTION, THE BRAKES LAD LOOSENED UP (BUT FUNCTIONING) AND THE AIR CONDITIONING WAS NOW BLOWING HOT AIR. I REALIZE I HAD NO IDEA WHERE THE HAZZARD LIGHTS SWITCH WAS AND NIETHER I NOR MY PASSANGE COULD FIND IT. AFTER 2 MORE MINUTES PASSES GOING UP A SLOW INCLINE, THE CAR STARTED JERKING AT ROUND 55 MPH. AT THIS POINT THE BATTERY LIGHT CAME ON, AS WELL AS, THE "SERVICE ENGINE SOON". WELL NO KIDDING, SERVICE ENGINE SOON! PULLED INTO THE EMERGANCY LANE AND DROPPED MY SPEED TO BELOW 25 MILES PER HOUR AND THE CAR STOPPED JERKING. FORTUNANTLY, I WAS JUST ONE MILE FROM HOME AT THIS POINT. LIMPED HOME AND CALL DEALERSHIP. THE CAR HAD BEEN TOWED TO CROWN NISSAN IN BIRMINGHAM. I WAS ANNOYED THAT THE SERVICE MAN THAT TOOK MY CALL SHOWED NO EMPATHY WHEN I TOLD HIM WHAT HAPPENED ON THE FASTEST FREEWAY IN TOWN . ADDITIONALLY, I WAS ANGERED BY THE RECEPTIONIST WHEN SHE CAME BACK TO ME FROM BEING ON HOLD AND KNOWING MY PERDICTMENT, LAUGHING AND ASKING WHO I WAS ON HOLD FOR. *AK