NHTSA Complaint #10068415 — 2002 JEEP LIBERTY

POWER TRAIN:AUTOMATIC TRANSMISSION issue reported to NHTSA

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Complaint Details

ODI Number	10068415
Vehicle	2002 JEEP LIBERTY
Component	POWER TRAIN:AUTOMATIC TRANSMISSION
Date of Incident	March 27, 2004
Date Filed	May 6, 2004
Mileage	45,300 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

TRANSMISSION DISENGAGES WHEN IN REVERSE. WHEN VEHICLE IS PUT INTO REVERSE, IT WILL MOVE A FEW FEET AND THEN DISENGAGE AS IF IN NEUTRAL. I HAVE TO PUT IT BACK IN PARK OR IN NEUTRAL, THEN BACK INTO REVERSE, GO A FEW FEET, IT DISENGAGES AGAIN. I REPEAT THIS STUPID PROCESS UNTIL I GET WHERE I NEED TO BE AND THEN SHIFT INTO DRIVE. DEALERSHIP SAYS THEY HAVE NO IDEA HOW TO FIX THE PROBLEM, AND CHRYSLER IS AWARE OF PROBLEM AND WORKING ON A FIX. I HAVE BEEN DEALING WITH THIS ON A DAILY BASIS FOR OVER A MONTH (AT LEAST 3 TIMES EACH DAY I HAVE TO PUT THE VEHICLE IN REVERSE).

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