NHTSA Complaint #10068338 — 1996 VOLVO 960

VEHICLE SPEED CONTROL issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number	10068338
Vehicle	1996 VOLVO 960
Component	VEHICLE SPEED CONTROL
Date of Incident	January 2, 2004
Date Filed	May 5, 2004
Mileage	159,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	NH

Consumer Description

TWICE, IN MY 1996 VOLVO 960, I EXPERIENCED SUDDEN ACCELERATION. IN BOTH CIRCUMSTANCES I WAS ON A HIGHWAY AND IT WAS LATE AT NIGHT. I WAS UNABLE TO SLOW MY CAR DOWN IN ORDER TO TAKE AN EXIT RAMP. I EVENTUALLY PUT THE CAR IN NEUTRAL AND TURNED IT OFF. I WAS ABLE TO STOP THE CAR SAFELY, BUT THESE WERE THE MOST FRIGHTENING DRIVING EXPERIENCES OF MY LIFE. AFTER THE FIRST INCIDENT, MY DEALERSHIP REPLACED THE ACCELERATOR CABLE (WHICH APPEARED NORMAL) AND REPLACED MY BRAKES (WHICH I DESTROYED TRYING TO STOP THE CAR). AFTER THE SECOND INCIDENT (TWO WEEKS LATER), THE DEALERSHIP DISCONNECTED THE CRUISE CONTROL. THE PROBLEM HAS NOT REOCCURRED. I HAD NEVER USED THE CRUISE CONTROL ON THAT CAR.*AK

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