NHTSA Complaint #10068254 — 2000 BUICK CENTURY

POWER TRAIN:AUTOMATIC TRANSMISSION issue reported to NHTSA

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Complaint Details

ODI Number	10068254
Vehicle	2000 BUICK CENTURY
Component	POWER TRAIN:AUTOMATIC TRANSMISSION
Date of Incident	May 1, 2004
Date Filed	May 3, 2004
Mileage	33,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	AZ

Consumer Description

TWO HUNDRED MILES AWAY FROM HOME I STARTED HAVING TANSMISSION PROBLEMS ON MY 2000 BUICK CENTURY, LIMITED EDITION, WITH 33,000 MILES ON IT. BROUGHT THE CAR BRAND NEW AND MAINTAINED IT RELIGIOUSLY. SHIFTING WAS EXTREMELY HARSH. DID OK GOING 55 - 65 MILES AN HOUR ON THE FREEWAY. NON FREEWAY DRIVING IT WENT BACK TO HARSH SHIFTING, WHINING ENGINE, SLOW ACCELERATION. TOOK IT IN TO THE DEALER NEXT AM. WAS TOLD MY CAR WAS OUT OF WARRANTY, AND THAT PRESSURE CONTROL SOLENOID VALVE NEEDED TO BE REPLACED TO THE TUNE OF $750. AFTER TALKING WITH THE ASSISTANT SERVICE MANAGER, THEY AGREED TO A 50-50 SPLIT. HOWEVER, I FEEL GM IS SOLELY RESPONSIBLE. THEY WERE AWARE OF THIS TWO YEARS AGO. FORTUNATELY, I WASN'T STRANDED IN THE DESERT IN 100 DEGREES TEMPERATURE WITH MY YOUNG GRAND CHILDREN. IT IS MY UNDERSTANDING THAT GM HAD ISSUED A BULLETIN REGARDING THIS DEFECTIVE PART. THE PCS SOLENOIDS WERE MADE OF A SOFTER METAL THAN THE HOLE THEY RIDE IN AFTER A WHILE THEY WEAR AND START HANGING UP. THE GM BULLETIN STATES, "SLIPS, HARSH SHIFT OR GRAGE SHIFTS, LAUNCH SHUDDERS, FLARES, ERRATIC SHIFTS AND INTERMITTENT CONCERNS, DTC P1811 OR PO748 SET (REPLACE PRESSURE CONTROL SOLENOID VALVE ASSEMBLY) #00-07-30-002B-(02/19/2002)." *AK

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