NHTSA Complaint #10068228 — 2004 HONDA PILOT

AT SPEEDS EXCEEDING 70 MPH THERE IS A VIBRATION WHICH CAN BE FELT THROUGH THE STEERING WHEEL, GAS PEDAL, AND AT TIMES THE FLOOR OF THE WHOLE VEHICLE. THIS USUALLY OCCURS AT 73-74MPH. AFTER REPEATED SERVICES AND BALANCING OF TIRES THE DEALERSHIP TOOK THE TIRES TO PERFORM A ROAD FORCE TEST. THIS RULED OUT THE TIRES CAUSING THE PROBLEM. AFTER THE 4TH ATTEMPT TO CORRECT THE VIBRATION A HONDA CASE MANAGER SAID THAT IT COULD BE A "CHARACTERISTIC OF THE VEHICLE". THIS WAS NOT MENTIONED BY THE SALES PERSON AT THE TIME OF PURCHASE AND I BELIEVE IT IS A DEFECT IN THE SUSPENSION OR DRIVETRAIN. I FOUND MANY OTHERS HAVE HAD THIS COMPLAINT. SEE WWW.HONDA-PILOT.ORG UNDER FORUMS THEN SUSTAINED VIBRATIONS AT SPEEDS OVER 70MPH. THE SERVICE PERSON SAID THIS WAS NOT A SAFETY ISSUE BUT I WOULD DISAGREE. *AK