NHTSA Complaint #10068203 — 1999 VOLKSWAGEN PASSAT

I AM CONCERN WITH THE FRONT SUSPENSION OF MY CAR. I TOOK IN THE CAR FOR AN 80,000 MILE VOLKSWAGEN RECOMMENDED CHECK UP. I EXPLAINED TO SERVICE TECHNICIAN THAT THERE IS A NOISE IN THE FROT SUSPENSION. THAT NOISE HAD BEEN THERE SINCE I GOT THE CAR AT AROUND 65,000 MILES. I EXPLAINED TO THE TECHNICIAN THAT I HAD CALLED VOLKSWAGEN OF AMERICA BECAUSE THROUGH CARFAX I FOUND OUT THAT THERE WAS AN ISSUE WITH THE FRON SUSPENSION OF THE 1999 VOLKSWAGEN PASSAN 1.8 TURBO GLS. VOLKSWAGEN OF AMERICA TOLD ME THAT THEY HAD NOT ISSUED A RECALL YET. SO I TOLD THE TECHNICIAN TO CHECK FOR ME AGAIN TO SEE IF THERE WAS A RECALL ISSUED TO THE FRON SUSPENSION. HE SAID NO AND HE MENTIONED THAT TO FIX THE SUSPENSION PROBLEM I WILL HAVE TO REPLACE THE SUSPENSION STEERING LINKAGES AND OTHER COMPONENTS. HE GAVE ME AN ESTIMATE FOR THE FIX AT AROUND $1200.00 DOLLARS. 2 WEEKENDS AGO I WENTO TO A VOLKSWAGEN SWAP MEET AND FOUND OUT THAT A FEW OTHER PASSAT DRIVERS WERE HAVING THE SAME ISSUE WITH THEIR SUSPENSIONS. I HAVE BEEN A VOLKSWAGEN DRIVER FOR 17 YEARS. I HAVE NEVER HAD ANY SUSPENSION PROBLEMS OF THIS KIND WITH ANY OF THE VOLKSWAGEN CARS I OWNED. I TRUELY BELIVE VW HAS RELEASED CARS WITH MALFUNCTIONING COMPONENTS AND THEY WANT THE CONSUMER TO PAY FOR AN EXPENSIVE REPAIR. I APPRECIATE YOU GUYS TAKING THE TIME TO READ MY EAMIL AND LOOKING IN TO THIS MATTER FOR THE SAFETY OF VW DRIVERS AND PEDESTRIANS A LIKE.*AK