NHTSA Complaint #10068192 — 2004 BMW 325CI

POWER TRAIN:AUTOMATIC TRANSMISSION issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number	10068192
Vehicle	2004 BMW 325CI
Component	POWER TRAIN:AUTOMATIC TRANSMISSION
Date of Incident	April 12, 2004
Date Filed	May 3, 2004
Mileage	4,900 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	VA

Consumer Description

BOUGHT THE CAR NEW IN DEC. TRANSMISSION FAILED ALMOST IMMEDIATELY. DEALER TALKED US INTO HAVING A CLUTCH PACK REPLACEMENT AFTER SOFTWARE UPGRADE ATTEMPTS FAILED.*AK NOW THE CAR HAS A NOXIOUS STINKING SMELL EMMINATING FROM THE TRANSMISSION. INDEPENDENT TRANSMISSION EXPERT SAYS THE CLUTCH IS SLIPPING AND BURNING INSULATION. WHILE ATTEMPTING TO MERGE ONTO HIGHWAY WITH THREE PASSENGERS DOWNSHIFTED FOR MORE TORQUE THE ENGINE REVVED AS IF IT WERE IN NEUTRAL. TERRIFYING EXPERIENCE. BMW DEALER AND BMWNA ARE UNWILLING TO ADDRESS THIS PROBLEM. THEY SAY CAR IS PERFORMING NORMALLY. PLEASE HELP.

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