NHTSA Complaint #10067941 — 2002 PONTIAC AZTEK

LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK issue reported to NHTSA

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Complaint Details

ODI Number	10067941
Vehicle	2002 PONTIAC AZTEK
Component	LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK
Date of Incident	April 27, 2004
Date Filed	April 27, 2004
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

I HAVE TAKEN MY 2002 AZTEK TO THE DEALER REPAIR SHOP 6 TIMES WITH COMPLAINTS THAT THE REAR LIFTGATE/HATCH RELEASE MECHANISM DOES NOT ALWAYS WORK WITH THE REMOTE AND INTERIOR RELEASE BUTTONS, AND THAT IT IS ESPECIALLY WORSE IN COLDER WEATHER. REPEATED ATTEMPTS TO OPEN IT HAVE TO BE MADE. THE FIRST 3 COMPLAINTS RESULTED IN 3 SEPARATELY-DATED REPAIRS DURING THE FIRST WARRANTY YEAR, BUT THE PROBLEM CONTINUES. A DEALER SERVICE AGENT INFORMED ME ON APRIL 27, 2004 THAT A SERVICE BULLETIN BY PONTIAC IS OUT BUT HE DID NOT KNOW THE DETAILS YET AND NEITHER DO I. I WILL FOLLOW-UP WITH THAT INFORMATION WITHOUT ANY ASSURANCE.*AK

Related Complaints for the 2002 PONTIAC AZTEK

Other LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK Complaints

#10061917 — March 11, 2004 — LOUD KNOCKING NOISE IN ENGINE. WE HAD IT IN THE SHOP TWICE SO THEY COULD REMOVE AND DISASSEMBLE THE ENGINE AND REPLAC...

#10058741 — February 23, 2004 — REAR HATCHBACK RELEASE DOES NOT WORK PROPERLY. REQUIRES MANUAL OPENING WHILE PUSHING HATCH RELEASE BUTTON.*AK

#10018790 — May 16, 2003 — REAR HATCH DEFECTIVE. WILL NOT OPEN. *NLM

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