NHTSA Complaint #10067892 — 2002 LEXUS RX300

VISIBILITY:WINDSHIELD issue reported to NHTSA

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Complaint Details

ODI Number	10067892
Vehicle	2002 LEXUS RX300
Component	VISIBILITY:WINDSHIELD
Date of Incident	April 26, 2004
Date Filed	April 27, 2004
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

THE WINDSHIELD GLARE FROM MY 2002 LEXUS RX 300 IS SO GREAT THAT I CAN NOT DRIVE THE CAR DURING THE DAY AND SAFELY SEE OTHER VEHICLES TO THE LEFT OR RIGHT. I DON'T KNOW HOW TO CORRECT THIS PROBLEM. I SPOKE TO THE DEALER PARTS MANAGER WHO TOLD ME IT WAS VERY COMMON AND NOTHING COULD BE DONE. IS THAT TRUE? I AM AFRAID TO DRIVE MY CAR. I HAVE TRIED COVERING THE DASH BUT IT DID NOT HELP. HAVE YOU CONSIDERED THIS GLARE ISSUE? THE DEALER SAID LEXUS WAS AWARE OF THE PROBLEM AND HAD MADE CHANGES IN DESIGN BECAUSE OF IT.*AK

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