NHTSA Complaint #10067776 — 1993 LEXUS LS400

STRUCTURE issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number	10067776
Vehicle	1993 LEXUS LS400
Component	STRUCTURE
Date of Incident	February 2, 1998
Date Filed	April 25, 2004
Mileage	65,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	TX

Consumer Description

TO WHOM IT MAY CONCERN: I HAVE A '93 LEXUS LS400. APPARENTLY, 80% OF THESE CARS IN THIS YEAR HAVE FAULTY INSTUMENT PANELS. THE SPEEDOMETER AND TACH NEEDLES DO NOT WORK, GAS GAUGE IS HARDLY RESPONSIVE, AND AT NIGHT THE LIGHTS FAIL TO TURN ON LEAVING THE DRIVER IN A DANGEROUS SITUATION. THIS OF COURSE IS A SAFETY ISSUE AND I BELIEVE IS A DIRECT RESULT OF A FACTORY DESIGN FLAW, WHICH LEXUS SHOULD HELP RESOLVE. THE PROBLEM HAS BEEN LINGERING FOR OVER 6 YEARS NOW BECAUSE LEXUS HAS QUOTED ME AT $1500 TO REPLACE THE CIRCUIT BOARD!!!! HOW CAN THEY GET AWAY WITH THIS??? MAYBE PEOPLE NEED TO DIE IN CAR ACCIDENTS FOR SOMEONE TO TAKE ACTION AND GET THESE FAULTY PARTS RECALLED!!!!!! I REFUSE TO SPEND HARD EARNED MONEY ON THIS REPLACEMENT. I HAVE ALREADY GAVE LEXUS OVER $50,000 FOR THE CAR AND SERVICE. MY OPINION ABOUT LEXUS AND ITS "PERSUIT FOR PERFECTION" HAS CHANGED; THEY ARE JUST A BUNCH OF THIEVES. IF YOU SEARCH YOUR RECORDS I AM SURE THERE IS MANY COMPLAINTS ABOUT THIS SOME ISSUE. THANK YOU FOR YOUR TIME. CARLOS.*AK

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#10020202 — May 20, 2003 — THE INSTRUMENT PANEL WAS INOPERATIVE. *JB THE VEHICLE HAD TAKEN 30 MINUTES OF WARMING BEFORE THE PANEL TURNED ON AN...

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