NHTSA Complaint #10067774 — 1995 CHEVROLET SUBURBAN

JANUARY 2001 MY PAINT STARTED FALLING OFF IN LARGE PIECES, CHEVROLET WAS NOTIFIED APRIL 2001. THE RESPONSE WAS ITS WEAR AND TEAR OR ACID RAIN, I HAVE SEEN MANY OTHER WHITE SUBURBANS LOSING THEIR PAINT THE SAME WAY. I HAVE NOTIFIED GM ON THEIR CUSTOMER ONLINE CENTER AND RECIEVED A COOKIE CUTTER RESPONSE THAT IT IS NOT A MANUFACTURER DEFECT, I NOTIFIED GM IN 2001 AND 2004 AND RECIEVED THE EXACT SAME EMAIL WORD FOR WORD. I WENT BACK TO MY LOCAL CHEVROLET DEALER AND TOLD HIM THE PROBLEM, HE TOOK PICTURES AND PROCEEDED TO WORK THE PROBLEM(APRIL 2004) THE RESPONSE FROM THE FACTORY IS THAT THEY WILL COVER 30% OF THE PAINT IF I HAVE THEM DO IT. I HAVE TWO ESTIMATES FROM REPUTABLE BODY SHOPS AT $2600-$3000. THAT MEANS I WOULD HAVE TO COVER ABOUT $2000 FOR A FACTORY DEFECT, BOTH BODY SHOPS DIAGNOSED THE PAINT PROBLEM AS DELAMINATION ( SEPERATION OF PAINT FROM PRIMER). AS OF THIS TIME THERE IS NO RESOLUTION AS I FEEL GM HAS KNOWN ABOUT THE PAINT PROBLEM SINCE 1993 AND IS WAITING FOR THESE OLD CARS TO BE SCRAPPED SO THEY WON'T HAVE TO REPAINT THEM. MY 1995 SUBURBAN 2500 4X4 IS A LOW MILEAGE VEHICLE AND I WANT TO KEEP IT AS LONG AS I CAN!*AK