NHTSA Complaint #10067751 — 1998 CHEVROLET CAVALIER

I HAVE HAD MY 1998 CHEVROLET CAVALIER FOR ALMOST 5 YEARS NOW; IN FEB. 2003 I HAD TO PAY 321.25 TO HAVE AN IGNITION SWITCH REPLACED IN MY CAR (WHICH WAS AN RECALL ISSUE); I ASKED MARTIN BURKS CHEVROLET ON FOREST PARK PARKWAY IN FOREST PARK, GA IF THE IGNITION PROBLEM WAS A RECALL ISSUE AND BOB ALLEN, THE AUTO PART SERVICE MANAGER LIED TO ME AND STATED THAT IT WAS NOT A RECALL ISSUE, SO I PAID $321.25 FOR REPAIR SERVICE TO FIND OUT A YEAR LATER THAT THE IGNITION SYSTEM PROBLEM WAS A RECALL ISSUE. SO I WANT TO INFORM YOU THAT CHEVROLET HAS AUTO REPAIR SERVICE CENTERS WITH WORKERS THAT LIES TO CONSUMERS JUST TO TAKE THEIR MONEY. AT THIS PRESENT TIME, MY 1998 CHEVROLET CAVALIER WILL NOT START BECAUSE SOMETHING IS BLOCKING THE FUEL FROM REACH THE MOTOR/ENGINE (WHICH IS ANOTHER RECALL PROBLEM) BUT NOT ACCORDING TO THE CHEVROLET MANUFACTURER; MY WHEELS FEELS AS IF THEY ARE WOBBLING SOMETIMES; AND MY STEERING COLUMN IS MAKING A SQUEAKING SOUND WHEN I TURN IT LEFT OR RIGHT. BY PUTTING IN THE VIN NUMBER, I FOUND OUT THAT THERE HAS BEEN FOUR RECALLS ON THIS VEHICLE, BUT THE MANUFACTURER STATES THAT THERE HAS BEEN ONLY ONE RECALL, SOMEONE IS AGAIN LYING AND I DON'T BELIEVE IT IS THE CARFAX REPORT. I FEEL THAT GM SHOULD EXTEND THE WARRANTIES ON THEIR VEHICLES LONGER THAN THEY DO BECAUSE THEIR VEHICLES ARE LEARNED TO BE DEFECTIVE BEFORE A LIFETIME OF 5 YEARS IS UP (PRE YEARS LIFESPAN) FOR ANY VEHICLE AND THE CONSUMER SHOULD NOT BE MADE TO PURCHASE THE WARRANTIES, BUT GMPP (GENERAL MOTORS PROTECTION PLAN) SHOULD REISSUE AN EXTENDED WARRANTY WHEN SOMEONE HAVE HAD AS MANY PROBLEMS WITH THEIR VEHICLES AS I HAVE WITHIN THESE LAST TWO YEARS. I FEEL THAT THESE HEADACHES AND EXPENSES COULD HAVE BEEN AVOIDED IF MARTIN BURKS HAD FIXED MY CAR THE FIRST TIME; I ALSO FEELS THAT MARTIN BURKS CHEVROLET IS AN UNTRUSTWORTHY SERVICE CENTER. I WILL ALSO BE CONTACTING THE BETTER BUSINESS BUREAU TO INFORM THEM OF THE UNSATISFIED SERVICE I HAVE HAD WITH MARTIN BURKS CHEVROLET SERVICE CENTER. *AK