NHTSA Complaint #10067567 — 2002 SUBARU FORESTER

ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL issue reported to NHTSA

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Complaint Details

ODI Number	10067567
Vehicle	2002 SUBARU FORESTER
Component	ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
Date of Incident	March 5, 2004
Date Filed	April 21, 2004
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

ON MARCH 4, 2004, WHILE DRIVING MY 2002 SUBARU FORRESTER, I SMELLED AN AWFUL SMELL AND THE EMISSION LIGHT CAME ON AT THE SAME TIME. CAR WAS TOWED TO PALM SUBARU, GAINESVILLE FLORIDA, @ 4:30 PM. PALM HAS PERFOMED ALL PRIOR SERVICES ON THIS CAR INCLUDING OIL CHANGES. PALM COULD NOT DIAGNOSE THE PROBLEM THAT DAY AND DIRECTED ME TO GATRO LEASING, WITHIN THEIR BUILDING, FOR A RENTAL. I DID NOT PROVIDE A CREDIT CARD FOR THE RENTAL WHICH I HAD FOR ABOUT 16 HOURS AND DROVE ABOUT 20 MILES. ON MARCH 5, I WAS TOLD THAT THE OIL FILTER WAS FAULTY I HAD NOT TIGHTENED THE GAS CAP AND THAT IS WHY THE EMISSION LIGHT WAS ON. NOW I AM BEING ASKED TO PAY THE $22.00 FOR THE RENTAL. I DON'T THINK THIS IS FAR SINCE PALM INSTALLED THE FAULTY OIL FILTER.*AK

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