NHTSA Complaint #10066549 — 1993 EAGLE VISION

AMENDMENT TO NHTSA ODI COMPLAINT NUMBER 10066149. FUEL RAIL/INJECTION SYSTEM FUEL LINE O-RING LEAK. REFERENCE NHTSA 98V184000/CHRYSLER RECALL 790. 1) 1 INCIDENT OF RECALL NOTICE AND ATTEMPTED RECALL SERVICE. AFTER RECALL SERVICE PERFORMED ON MARCH 18 1999 THERE WERE 2 INCIDENTS OF FUEL RAIL/O-RING LEAK CONFIRMED AS FOLLOWS: 2) RIGHT (PASSENGER) SIDE FUEL RAIL CRACKED AND LEAKED (OCTOBER 17 2002) 3) LEFT (DRIVER) SIDE FUEL INLET LINE O-RING FAILED AND LEAKED (APRIL 13 2004). CUSTOMER WAS MADE TO PAY FOR REPAIRS OF 3RD INCIDENT FOR $583.00 TO REPLACE ENTIRE FUEL RAIL ASSEMBLY CHRYSLER PART NUMBER 5015231AA. INSPECTION OF PARTS RETURNED TO CUSTOMER SHOW THAT FUEL INLET O-RING IS DEFECTIVE (HARDENED AND SHRUNKEN) AND IS BLACK IN COLOR (RECALL REPLACEMENT O-RING IS SUPPOSED TO BE BLUE IN COLOR). IT HAS BEEN CONFIRMED THAT 2ND INCIDENT OF FUEL LEAK WAS DUE TO RECALL SERVICE REPAIR OF MARCH 18 1999 NOT PROPERLY PERFORMED AS FUEL INLET O-RING WAS NEVER REPLACED (VILLAGE MOTORS CHELSEA MI-MECHANIC MISTAKE). IT SHOULD ALSO BE NOTED THAT RECALL SERVICE PROCEDURE TO "REINFORCE RIGHT (PASSENGER) SIDE FUEL RAIL DID NOT PREVENT FUEL LEAK INCIDENT OF OCTOBER 17 2002. CUSTOMER IS SEEKING REIMBURSEMENT FOR $583.00 FROM CHRYSLER DUE TO IMPROPER RECALL SERVICE OF DEFECTIVE O-RING. NHTSA ASSISTANCE WOULD BE APPRECIATED.