NHTSA Complaint #10066260 — 1997 HONDA ACCORD

A COUPLE OF MONTHS BACK I READ ABOUT A RECALL ON VARIOUS HONDA AND ACURA VEHICLES WITH REGARD TO AN IGNITION SWITCH PROBLEM IN CONSUMER REPORTS. THE RECALL AFFECTED SOME 19'97 MODELS, BUT 1998 AND NEWER ACCORDS. I OWN A '97 ACCORD THAT IS EXPERIENCING THE SAME PROBLEM. I CONTACTED A LOCAL DEALER AND AFTER ALMOST 3 WEEKS OF AGGRAVATING PHONE CALLS REDIRECTING ME TO EVERYONE FROM THE CORPORATE OFFICE TO THE JANITOR, I WAS DENIED INCLUSION IN THE RECALL. SOME OF THE EXCUSES WERE THAT MY VEHICLE HAS TOO MANY MILES ON IT TO BE INCLUDED, THAT I DON'T MAINTAIN A SERVICE RELATIONSHIP WITH ANY PARTICULAR DEALER, AND THAT IT MAY JUST BE MY KEY HAS WORN OUT (BOTH OF THEM AT THE SAME TIME?). I WAS WONDERING IF IT IS CUSTOMARY TO MAKE SUCH ARBITRARY DECISIONS WHEN DETERMINING INCLUSION IN A SAFETY RECALL. ALL THOSE FACTORS LISTED DO NOT CHANGE THE FACT THAT MY CAR CAN ROLL AWAY AFTER I REMOVE MY KEY. *AK